Durham FAQs & Resources
Welcome to Durham!
The Durham Tourism Development Authority operates the DiscoverDurham.com website and promotes fun ways to enjoy and interact with local businesses, organizations and parks in Durham. Check out their website to find restaurants, attractions, shops, events and much more.
Safety Resources:
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The Duke Police Department offers a number of great tips to keep yourself and your belongings safe while living off-campus. Check them out here.
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The Duke Police Department website has a variety of resources to educate students on ways to prevent crime and stay safe. Check it out here.
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The City of Durham has a robust collection of statistics on its website to keep residents informed of areas of criminal activity. Click here to check it out.
What should I consider when deciding to live off-campus?
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What kind of residence (house, townhome, apartment) do you want?
Do you need to provide furniture for your residence?
Will you have a pet?
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How many people do you plan to have live with you?
Are your lifestyles compatible?
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Can you walk, bike, or bus to campus?
Will you need a car?
Is the neighborhood safe?
Does the neighborhood have other students living in proximity?
Is it a family neighborhood?
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Will you get a mealplan?
Will you cook foryourself?
What utilities are included in the rent?
What utilities are you responsible for?
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Are the doors to the apartment solid-core wooden doors or metal? Do these doors have good dead-bolt locks or at least shielded doorknobs to deter access to the locking mechanism. Ask the landlord if the locks have been re-keyed since the last tenant moved out. (If allowed, consider installing your own locks)
Do the doors have a “peep-hole” so visitors can be observed without opening the door?
Do shrubs and trees allow places for concealment near entrances and windows?
Do windows and accessible fire escapes have good locking mechanisms?
Good lighting deters crime. Is the lighting adequate near entry doors and around walkways?
Do outer doors of the apartment stay locked at all times?
Are good working smoke detectors in place? There should be at least two emergency escape routes in case of fire.
Utility Providers:
The following shows utility providers in the Durham area. Durham residents can also call the city’s One Call service for more information, 919-560-1200.
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Duke Energy
Apply for electricity by calling 1-800-777-9898 or by visiting the Duke Energy website.
Orders for electricity are processed Monday-Saturday, 8:00am-9:00pm
Allow 3-5 business days for your order to be processed.
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PSNC Energy
Apply for gas service by calling 1-877-776-2427.
A deposit may be required to set up a new account. The deposit amount is based on the previous usage at your new address.
It can take 2 days to 1 week (peak move-in season) to start gas service.
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City of Durham - Water Management
101 City Hall Plaza
(919) 560-4411
Office Hours:
- 8:00am to 5:00pm, Monday - Friday
To activate water service, you must go to City Hall Plaza and provide the following:
- A $50 deposit or credit reference letter from another utility
- A copy of your lease agreement
- Social security card or a photo ID
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Couch Oil Company
(919) 286-5408
Office Hours:
Monday-Friday, 8:00am - 5:00pm, Saturday, 9:00am - Noon
Don C. Christian Co., Inc.
(919) 596-8196
Office Hours:
Monday-Friday, 8:00am - 4:00pm
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Spectrum
Visit the Spectrum website or call 877-463-0677 to set up internet, cable and/or phone services.
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City of Durham Solid Waste Management
1833 Camden Ave
Durham, NC 27701
(919) 560-4185
Which local businesses can I hire to help me with my move?
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TROSA Moving
www.trosamoving.com
1820 James Street
(919) 419-1059
Truckin' Movers
www.truckingmovers.com
1021 Harvest Road
(919) 682-2300
Dehaven's Moving and Storage
www.dehavens.com
1900 N Pointe Dr
(919) 220-5441
Redi Care Movers
www.redicaremovers.com
205 South Gregson Street
(919) 682-7809
Two Men and a Truck
www.twomenandatruckdurham.com
23160 Hillsborough Road
(336) 570-1477
ABF U-Pack
www.raleigh-durham.upack.com
208 Muldee Street
(919) 596-7227
Cameron & Cameron
www.cameronlogistics.com
1418 Avondale Drive
(919) 530-1202
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A1 Mini Storage
www.webselfstorage.com
1000 Junction Road
(919) 471-6668
A-1 Stop Mail Shoppe
762 9th Street
(919) 416-1355
ABF U-Pack
www.upack.com
208 Muldee Street
(919) 596-7227
Alston Avenue Self Storage
www.alstonaveselfstorage.com
2542 South Alston Avenue
(919) 957-2711
Brassfield Self Storage
www.brassfieldselfstorage.com
2144 Page Road #101
(919) 957-1650
Cardinal Self Storage
www.cardinalselfstorage.com
519 Martin Luther King Parkway
(919) 572-6777
College Shipping & Storage @ The UPS Stores®
www.dormshipping.com www.cssshipping.com www.theupsstorelocal.com/6135
811 Ninth Street #120
(919) 286-3322
College Shipping & Storage @ The UPS Stores®
www.dormshipping.com www.cssshipping.com www.dormshipping.com
2608 Erwin Road #148
(919) 383-1400
Door to Door Service
www.doortodoor.com
4234 Surles Court #300
(888) 366-7222
Hildrup Moving and Storage
www.hilldrup.com
526 United Drive
(800) 756-0127
Pak Mail
www.pakmail.com
1815 Martin Luther King Parkway
(919) 403-8511
Uncle Bobs
www.unclebobs.com
4417 Hillsborough Road
(919) 382-0511
University Shipping
www.universityshipping.com
423 Towerview Drive
(909) 210-8241
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Packaging Express
www.ncpackagingexpress.com
4711 Hope Valley Road
(919) 489-8474
University Shipping
www.universityshipping.com
423 Towerview Drive
(909) 210-8241
The UPS Store®
www.dormshipping.com www.cssshipping.com www.theupsstorelocal.com/6135
811 Ninth Street #120
(919) 286-3322
The UPS Store®
www.dormshipping.com www.cssshipping.com www.theupsstorelocal.com/5945
2608 Erwin Road #148
(919) 383-1400
Viper Express Courier
viperexpress.intuitwebsites.com
905 Statler Drive
(888) 851-6580
What should I know about commuting to campus?
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Visit the Duke Parking & Transportation website for more information about parking facilities, bus routes, and permits. Click here to check it out.
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Duke encourages staff, faculty and students who commute to export alternative transportation options like carpool, the GoPass, bicycling, and more. Click here to learn more about these options.
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This interactive map is extremely helpful in identifying housing and shopping that is within walking distance to a Duke University bus route. Click here to check it out.
Family Life in Durham:
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Visit the Durham Public Schools system for more info about schools and programs offered through DPS.
https://www.dpsnc.net/Durham
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There are a number of private school options in the Durham area. Click here for a list of schools to get you started on your search.
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There is no shortage of family friendly activities in Durham. The Durham Tourism Development Authority has a wealth of resources on how to enjoy the city. Check out their list of family friendly activities here.